CounterMail USB Key

There are several reasons to purchase an USB-key option:

Use it as a keyfile

A keyfile is a file whose content is combined with your password to increase the strength of your password. Until the correct keyfile is provided, it will be impossible to log in to your account. The keyfile will provide better protection against keystroke loggers, they will not be able to access your account without your keyfile. It will also improve protection against brute force attacks (brute force is when someone tries to guess your password). Your password will always be needed even if you have an USB-key, the combination of your password and your USB-key will take your account to the highest security level. Tthe keyfile consists of 512 random bits.


Use it as safe application environment*

When you do a normal login, you start your web browser and go to "countermail.com" and then enter your login name and password. But if some bad guys managed to do something with your computer there is a small chance that they could give you a fake web site and then try to read your password. But if you have a USB-key, you can login by double clicking on the login-application that is present on the USB key, this means that the CounterMailEngine will be loaded locally from the USB key, and not from the computer/Internet.

*This application works only with Firefox and Safari, you can download it here: Offline Login-client


Support information

Click here for more information.


Requirements

Your own USB-device (USB 2.0 or 3.0)
Make sure the USB is FAT32 formated, if it's FAT32 formated it will work with both Linux, Windows and Mac OS.
Windows: 2003/XP/Vista or 7 (32/64bit)
Linux: Kernel 2.6.x or newer (32/64bit)
MacOS X: version 10.6 or newer and x64 platform

Our USB-key option works only with our Webmail system, you can not use it as a Login-key with other email clients.

For Windows you also need to have the software Visual C++ 2008 Redistributable (or NET Framework 3.51) installed.

Pricing (one-time fee)

2 USB-key options $15, 3 USB-key options $20.

Installation/Activation

  1. Login to your account
  2. Go to Settings -> Personal Information and click on the button [Activate USB]. You will be asked to Remove your USB if it's already inserted
  3. After a few seconds you will get this message:
    "Please insert your USB-key"
  4. Insert the USB-key and click on OK
  5. When it's finished you will get this messsage:
    "USB-key was activated!", this usually takes a few seconds

Last update

Apr 23, 2014

News

2014-04-10

Info about the Heartbleed-bug. Read more

2014-02-17

Added FAQ: How do I create good passwords?

2014-02-14

Temporarily problem on database server. Fixed

2014-01-30

Changed spam flag to minimize false Spam classifications. Read more

2014-01-27

Updated CounterMailPortable. Read more

2013-12-27

Bugfixes and Updated Offline Login and more. Read more

2013-12-19

Updated our Tools page. Read more

2013-12-02

Added Quota warnings. Read more

2013-10-22

Changed new public keysize to 4096 bits.

2013-07-23

New USB routine. Read more

2013-05-01

Changed Trial account period to 7 days

2013-03-24

Opened up our XMPP chat server.

2013-03-17

Added new Support-system and a new FAQ

2013-02-01

Updated Java info page

2013-01-12

Added MacOS support for our USB-key

2012-12-20

Added Countermail Portable for Windows

2012-12-09

Added Safebox feature

2012-08-28

Scheduled Maintenance - August 30, 13:00 GMT. Servers will be down for approx. 2-3 hours.

2012-05-31

Added subfolder creation.

2012-03-22

Applet and Certificate update

2012-03-10

Added Wire transfer payment

2012-01-01

Third party IMAP-clients need to clean their cache. Read here.

2011-10-25

Added Domain Panel for all domain administrators

2011-08-24

Added quick search

2011-08-02

Added default Compose-alias

2011-07-17

Added new session option for TOR/VPN/Proxy-surfing. Settings/Personal info - Lock IP-address

2011-06-08

Added iPhone information

2011-05-10

Added message filters

2011-04-30

Updated alias function

2011-02-15

Added new white theme

2011-01-07

Added email notification

2010-12-06

Added more server-side SPAM protection

2010-12-01

New Compose window

2010-11-20

Added instructions for Android phones

2010-10-17

Added new feature:
Secure Forms

2010-05-24

Opened up for all !

2009-11-21

Open website for Beta-testers

2009-05-19

Installed our primary login and database servers

2009-05-16

Comodo Usertrust certified our company for Java applet code signing

2008-05-11

Domain name registration. Official start of the project.