Contact us

Support/Technical questions

Please first search in our FAQ/Knowledgebase to check if your question has already been answered: https://support.countermail.com/kb/
If you can't find your support answer, create a new Support ticket.
Our public PGP-key for our support email can be found here.

If the answer to your question is already in our FAQ we may not answer you.
To create a new support ticket:https://support.countermail.com/open.php

Payment/Billing questions

Email to:
Only payment questions will be answered on the email above.

Legal questions

In the FAQ below you can find most answers regarding legal/jurisdiction questions:
https://support.countermail.com/kb/faq.php?id=56
Otherwise, email to:
Only legal questions will be answered on the email above.


Company address:
Intergrid AB
Box 1414
116 74 Stockholm, Sweden



The following email is only used for catching servers sending unwanted emails p0th0ney@countermail.com, do not use this email.

Last update

Oct 7, 2021 (ChangeLog)

News

2021-10-07

Some downtime

2021-06-22

Improved the HTML email sanitizer. Read more

2021-04-28

Updated one FAQ about email decryption

2021-04-12

Updated one FAQ about session problems

2021-03-04

Improved the Secure Forms,Read more

2021-02-14

Increased security for fake domain/links and some other things.

2021-02-08

Updated our Secure Forms feature. Read more

2020-12-02

Updated our XMPP chat server, and some other things.

2020-11-23

Added a domain spell check

2020-11-01

Registration is open, with invite code requirement

2020-10-28

Changed our Terms of Use

2019-04-26

Changed Trial accounts restrictions, read more.

2010-05-24

Opened up for all !

2009-11-21

Open website for Beta-testers