iPhone information

iPhone/iPad does not have any built in PGP-support, however you can use it to send non-PGP-encrypted email. The following instructions will only work for premium users:

Basic setup for IMAP and SMTP

  1. If it's your first email account on your iPhone, click Mail. Otherwise, click Settings and "Mail, Contacts, Calendars"
  2. Select "Add Account" from the "Mail" menu
  3. Select "Other"
  4. Select "IMAP" and enter your name in the "Name" field, your full email address (you@countermail.com) in the "Address" field and a description for the account in the "Description" field
  5. Scroll down and input the settings for your Incoming Mail Server. Enter "imap1.countermail.com" in the "Host Name" field. Enter your full email address in the "User Name" field and your IMAP-key in the "Password" field. You can find your IMAP-key in our webmail interface under Settings / Personal Information / and click on the button [Show keys]. The IMAP-key is always 32 characters long.
  6. Scroll down and input the settings for the Outgoing Mail Server (SMTP). Enter "imap1.countermail.com" in the "Host Name" field. Enter your full email address in the "User Name" field and your IMAP-key in the "Password" field. You must write your username in lowercase letters. You can find your IMAP-key in our webmail interface under Settings / Personal Information / and click on the button [Show keys]
  7. Press the "Save" button in the top right hand side of the screen
  8. You will then see a screen saying "Mail" is "ON". Press "Save" in the top right hand side of the screen
  9. This will then add your mail account and it will be listed under "Accounts". Press your account name to configure further settings
  10. Click the "Advanced" options
  11. Ensure that the Outgoing Server is set as:
    Server Port: 465
    Use SSL: ON
    Authentication: MD5 Challenge-Response
  12. Ensure that the Incoming Server is set as:
    Server Port: 993
    Use SSL: ON
    Authentication: MD5 Challenge-Response

This completes your IMAP/SMTP account setup.

PLEASE NOTE:
Your IMAP-key must be entered correctly in the password fields, otherwise you will not be able to connect. If you change the password on your webmail account, you must enter the new IMAP-key into your iPhone account settings, both incoming and outgoing.

Before doing anything more, you can send a test email to yourself.

If you want to be able to read the whole email-Body from non-PGP-senders you have two ways of setting up your phone. If you also want to be able to read PGP-encrypted emails you must use Alt.2:

Alt. 1

Easy but less secure. Disable our Cron-job from running on your account, you can do this by login to our webmail and go to Settings / Folder Preferences / and uncheck "[x] Enable encryption on plaintext email". WARNING! This will decrease the security, since all non-PGP emails will be stored on our servers in unencrypted form.

Alt. 2

Install a PGP app and use cut and paste to decrypt email bodies. You can use the app called iPGMail to encrypt/decrypt messages. It does not exist any app that can do automatic encryption/decryption on iPhone. Sadly, Apple has locked down their iOS mail application so much that developers can't do much with it. So you have to use a manual cut and paste method when you want to encrypt/decrypt email text. We have two versions of our instructions, version #1 is for accounts without any USB-key activated, version #2 is only for accounts that have activated an USB-key.

Version #1 - Export/Import keys for accounts without any USB-key activated

  1. Login to your web mail account from your computer, Go to Settings / Personal Information / click on [Show keys] and enter your password.
  2. If you entered the correct password you will see your keys under the [Show keys]-button.
  3. Click on [Save PrivKey] and save the file (privkey.asc) on your mobile drive.
  4. Go to [Contacts] in the upper menu, select all public keys that you want to export, click on [Export keys] and save the file (pubkeys.asc) on your mobile drive.
  5. On your iPhone, start iPGmail and import your private key file and your public key file as you saved earlier in #3 and #4.

Version #2 - Export/Import keys for accounts with an USB-key activated

  1. Login to your web mail account from your computer, Go to Settings / Personal Information / click on [Remove USB] (if you have more than one USB-key activated on your account you must de-activate them all!.
    Disconnect your USB-key after every deactivation
  2. Go to Settings / Personal Information / click on [Show keys] and enter your password.
  3. If you entered the correct password you will see your keys under the [Show keys]-button.
  4. Click on [Save PrivKey] and save the file (privkey.asc) on your mobile drive.
  5. Click on [Activate USB] (if you have more than one USB-key activated on your account you must activate them all!)
  6. Go to [Contacts] in the upper menu, select all public keys that you want to export, click on [Export keys] and save the file (pubkeys.asc) on your mobile drive.
  7. On your iPhone, start iPGmail and import your private key file and your public key file as you saved earlier in #4 and #6.

Last update

Apr 10, 2014

News

2014-04-10

Info about the Heartbleed-bug. Read more

2014-02-17

Added FAQ: How do I create good passwords?

2014-02-14

Temporarily problem on database server. Fixed

2014-01-30

Changed spam flag to minimize false Spam classifications. Read more

2014-01-27

Updated CounterMailPortable. Read more

2013-12-27

Bugfixes and Updated Offline Login and more. Read more

2013-12-19

Updated our Tools page. Read more

2013-12-02

Added Quota warnings. Read more

2013-10-22

Changed new public keysize to 4096 bits.

2013-07-23

New USB routine. Read more

2013-05-01

Changed Trial account period to 7 days

2013-03-24

Opened up our XMPP chat server.

2013-03-17

Added new Support-system and a new FAQ

2013-02-01

Updated Java info page

2013-01-12

Added MacOS support for our USB-key

2012-12-20

Added Countermail Portable for Windows

2012-12-09

Added Safebox feature

2012-08-28

Scheduled Maintenance - August 30, 13:00 GMT. Servers will be down for approx. 2-3 hours.

2012-05-31

Added subfolder creation.

2012-03-22

Applet and Certificate update

2012-03-10

Added Wire transfer payment

2012-01-01

Third party IMAP-clients need to clean their cache. Read here.

2011-10-25

Added Domain Panel for all domain administrators

2011-08-24

Added quick search

2011-08-02

Added default Compose-alias

2011-07-17

Added new session option for TOR/VPN/Proxy-surfing. Settings/Personal info - Lock IP-address

2011-06-08

Added iPhone information

2011-05-10

Added message filters

2011-04-30

Updated alias function

2011-02-15

Added new white theme

2011-01-07

Added email notification

2010-12-06

Added more server-side SPAM protection

2010-12-01

New Compose window

2010-11-20

Added instructions for Android phones

2010-10-17

Added new feature:
Secure Forms

2010-05-24

Opened up for all !

2009-11-21

Open website for Beta-testers

2009-05-19

Installed our primary login and database servers

2009-05-16

Comodo Usertrust certified our company for Java applet code signing

2008-05-11

Domain name registration. Official start of the project.